During the holiday season, MySweetMuffin.com would like to offer an extended return window. Purchases made between October 1st, 2021 and November 15th, 2022 have an extended return period that stretches through January 16, 2022.
If, for any reason, you are not satisfied with your purchase, we gladly accept your returns within 60 days after you receive the item.
Final Sale items may not be returned or exchanged.
* Items must be returned to us in new, unused condition, and be in original packaging, with all tags attached.
* Shipping fees and gift wrap fees are non-refundable.
* Refund will be made in the form of the original payment.
* Personalized items and custom made items are not refundable or exchangeable.
* Please contact us within one week of receipt of a non-returnable item to report any defects.
* All sales become final 60 days after you receive the item(s).
* Please allow up to two billing cycles to see your credit on your statement.
How to Return
t's Easy! Ship your returns to below address with a copy of your receipt and your reason for returning the items.
MY SWEET MUFFIN L.L.C
345 US HIGHWAY 9 # 346
ENGLISHTOWN NJ 07726-3239
We will not be held responsible for returned items lost in transit. Therefore we highly recommend that you send your package in a manner that is trackable (i.e. UPS, FedEx, USPS with Delivery Confirmation) to ensure receipt of your return. We are not responsible for shipping charges for returns.
We will notify you via email when your return is processed and your refund issued. It typically takes one to two weeks to process a return and issue a refund once we receive your item(s).
For gift returns, refunds will be issued in the form of a store credit and a gift certificate code will be e-mailed (when e-mail address was provided on the return slip) or mailed to the shipping address on the original order.
Exchanges may be requested for any reason within 30 days of delivery.
Because of products availability, we treat exchange as a new order. Please, return your order follwing instruction above and place a new order. While your original shipping fee is not refundable, the shipping fee for the exchanged item will be refunded.