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Privacy / Security

Privacy Policy

We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. When you make a purchase online, either a solid key or a locked padlock icon will appear in your browser window, whose location may vary depending on your browser. (In the lower right corner for Internet Explorer, at the end of the address bar in Firefox, in the upper right corner for Safari, etc.) This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact MySweetMuffin.com at 1-866-746-3894 to complete your purchase.

Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. When a credit card is used, your card company assumes liabilities under most situations. Please refer to your credit card terms of contract for details. Once we receive your transmission, we closely guard your information and delete it soon after your order is fulfilled.

We also urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account

We will not sell or distribute any of your personal information, including your email address, to any third party.

The only time that we will contact you will be regarding your order status or if you specifically request to be on our mailing list. If you would like to receive email from us regarding sale items and special offers, please send us an email at info@mysweetmuffin.com to add your name to our mailing list. You may contact us at any time to be removed from our mailing list.


Data and Credit Card Security

We take the security of your information very seriously. As a result, we do not accept orders by e-mail. We will gladly accept your orders on-line or by phone at 1-866-746-3894. Our Customer Service hours are Monday through Friday, 9:00 a.m. to 5:00 p.m, EST.

Your account information is password-protected for your privacy and security. We will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. We ask you to enter your payment information for each order, since we do not record such information along with your account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information.

In addition, when you submit sensitive information via one of our web sites, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.

If at any time you believe the security of your password or account information has been compromised, please notify us at the telephone number above or change your member information on-line. Should you discover an unauthorized use of your credit or debit card, you should immediately notify your card provider in accordance with the terms of your agreement with that company.


Access, Change or Delete Your Information and Preferences

You may, at any time, access and verify, correct, update or remove your personal information and preferences on-line at mysweetmuffin.com. You may, at any time, access, verify, correct, update or remove your home address by contacting us by e-mail at info@mysweetmuffin.com or by telephone at 1-866-746-3894. In addition, if you prefer not to receive information from us, please let us know by sending us an e-mail or calling us at the above address or number. Please note that it may take up to two weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order.


Protecting Children

We take special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


Cookies

We use cookies to recognize you and your preferences to make shopping easier & provide you with a customized experience on our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to keep track of the content of your shopping carts, wish lists, and other session information during your visits. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions. However, if you disable session cookies, as opposed to permanent cookies, there may be issues with processing orders.


Links to Third Party Sites

Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.


Policy Changes

Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site and in our stores. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.

Last Updated: October 01, 2011

 
© 2014 My Sweet Muffin     illustrations by Mariah DeMarco     * site by Aeolidia *